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GDPR Compliance

Last Updated: February 21, 2024

1. Introduction to GDPR

At Vialicense.com, we are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR). This policy outlines how we collect, process, and protect your personal data under GDPR guidelines.

2. Your Rights Under GDPR

Under GDPR, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ('right to be forgotten')
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

3. Data We Collect

3.1 Personal Data

  • Name and contact information
  • Email address
  • Billing and payment details
  • IP address
  • Device information
  • Usage data

3.2 Legal Basis for Processing

We process your data based on:

  • Contract fulfillment
  • Legal obligations
  • Legitimate business interests
  • Your explicit consent

4. Data Processing Principles

We adhere to the following principles:

  • Lawfulness, fairness, and transparency
  • Purpose limitation
  • Data minimization
  • Accuracy
  • Storage limitation
  • Integrity and confidentiality
  • Accountability

5. Data Security Measures

5.1 Technical Measures

  • SSL/TLS encryption
  • Firewalls and intrusion detection
  • Access control systems
  • Regular security updates

5.2 Organizational Measures

  • Staff training on data protection
  • Data protection policies
  • Regular security audits
  • Incident response procedures

6. International Data Transfers

When transferring data outside the EEA, we ensure:

  • Adequate levels of data protection
  • Standard contractual clauses
  • Appropriate safeguards
  • Compliance with transfer regulations

7. Data Retention

We retain personal data for:

  • Duration of service provision
  • Legal compliance periods
  • Legitimate business purposes
  • As long as necessary for stated purposes

8. Data Breach Procedures

In case of a data breach, we will:

  • Notify relevant supervisory authorities within 72 hours
  • Inform affected individuals without undue delay
  • Document all breaches and actions taken
  • Implement necessary remedial measures

9. Data Protection Officer

You can contact our Data Protection Officer for:

  • Questions about data processing
  • Requests to exercise your rights
  • Complaints about data handling
  • Information about our GDPR compliance

10. Contact Information

For GDPR-related inquiries, please contact:

Data Protection Officer

Email: gdpr@vialicense.com

Address: 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM

Phone: +44 7349 057206