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Terms and Conditions

Last Updated: February 21, 2024

1. Acceptance of Terms

By accessing and using Vialicense.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.

2. License Terms

2.1 License Usage

All licenses provided through our service are subject to the following conditions:

  • Licenses are valid for the specified duration only
  • Licenses are non-transferable
  • One license per server/installation unless otherwise specified
  • Resale is only permitted for authorized resellers

2.2 License Activation

License activation terms include:

  • Instant activation upon successful payment
  • Automatic renewal if enabled by the customer
  • IP-based validation may be required
  • Technical support included during active license period

3. Payment and Refunds

3.1 Payment Terms

  • All prices are listed in USD unless otherwise specified
  • Payments are processed securely through authorized payment gateways
  • Prices may be subject to change without prior notice
  • Credit system conversions are final

3.2 Refund Policy

  • Refund requests must be made within 24 hours of purchase
  • Activated licenses are not eligible for refund
  • Credit balance refunds are subject to administrative review
  • Processing fees may be deducted from refund amounts

4. User Responsibilities

  • Maintaining accurate account information
  • Protecting account credentials
  • Using licenses in compliance with manufacturer terms
  • Reporting any unauthorized account activity
  • Ensuring proper server compatibility before purchase

5. Service Availability

We strive to maintain high service availability, however:

  • We do not guarantee uninterrupted service
  • Maintenance windows may affect service availability
  • Force majeure events may impact our services
  • We reserve the right to modify or discontinue services

6. Account Termination

We reserve the right to terminate accounts for:

  • Violation of these terms
  • Fraudulent activities
  • Non-payment of services
  • Abuse of system resources

7. Limitation of Liability

Vialicense.com and its affiliates shall not be liable for:

  • Indirect or consequential damages
  • Loss of data or business interruption
  • Third-party service disruptions
  • Issues arising from incorrect license usage

8. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Continued use of our services constitutes acceptance of modified terms.

9. Contact Information

For questions about these Terms and Conditions, please contact us:

Email: support@vialicense.com

Address: 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM

Phone: +44 7349 057206